Cancellation/No Show Policy

The time and date you select is especially reserved for you.  If for any reason you need to cancel or reschedule your appointment please give at least 24 hours notice. 

Client Intake Form

The client intake form must be signed and completed before any treatment takes place.

Ethics

Therapeutic massage is strictly non-sexual.  Should the client exhibit any inappropriate behavior, the therapist will terminate the massage immediately and payment for appointed service will be rendered in full.

Feedback Policy

Feedback during and after the treatment is encouraged.  In order to get the best possible benefit from treatment, open communication  is essential.

Referrals

We take great pride in our service and your endorsements are extremely important to us. We would like to thank you in a BIG way! For every new client you send us that comes in for a facial, hour massage, or body scrub, Soothing Touch Massage will give you a $10 credit towards your next service. Yes, $10. For every new client you send our way, that's how much we value your recommendation. So make sure they write YOUR name down when they fill out their intake form.

Payment Policy

Payment is due upon completion of the session unless treatment sessions have been previously purchased .e.g. gift certificate

Cash, checks, Visa, MasterCard are accepted methods of payment.

A fee of $30 will be charged for returned checks.

Tardiness Policy

We recommend that you arrive 15 minutes before your appointed time to allow introductions, consultation, and to complete your client intake form. When arriving for the first time, make sure to allow for time to find the exact location. If you are late for your scheduled appointment, the remaining time of your session will be honored.  If the schedule permits some accommodation may be possible.